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Issues accessing some websites

  • 2 ответа
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  • Последний ответ от Sue

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I am wondering if I am the only one experiencing problems with Firefox with using some websites. I have no choice but to use Safari, which works without any issues when I am encountering these problems with Firefox on a Mac.

My privacy preferences are set to Standard.

Sample websites with issues with Firefox: - substack.com; I could not create an account - paulaschoice.com - I wanted to purchase some items that were in my cart. After I entered all needed info to pay, the button for CHECKOUT just didn't do anything.

Safari had no problems doing the above.

Am I doing something incorrectly?

I am wondering if I am the only one experiencing problems with Firefox with using some websites. I have no choice but to use Safari, which works without any issues when I am encountering these problems with Firefox on a Mac. My privacy preferences are set to Standard. Sample websites with issues with Firefox: - substack.com; I could not create an account - paulaschoice.com - I wanted to purchase some items that were in my cart. After I entered all needed info to pay, the button for CHECKOUT just didn't do anything. Safari had no problems doing the above. Am I doing something incorrectly?

Все ответы (2)

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You can check for issues with Total Cookie Protection.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

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Thanks for your suggestions, cor-el. I am not using any of the listed extensions that can cause problems and there is no purple shield for the websites I mentioned.

I will try to check the rest of what you suggested.