Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Neflix suddenly not loading on Firefox Browser (works fine on Chrome)

  • 1 ответ
  • 0 имеют эту проблему
  • 9 просмотров
  • Последний ответ от Paul

megfisher1600
megfisher1600
more options

Starting just yesterday, I noticed that I couldn't watch Netflix through my Firefox browser. The site home page will load, but clicking on shows follows the link, but never loads anything. Similarly, nothing autoplays and clicking the search icon won't even open the search function. I tried watching Netflix on Chrome and Safari on the same device, on the same wifi, and had no problems.

I saw on a reddit form that I should ensure that "Enable DNS over HTTPS" was checked, and it was. I don't have any pending updates, and I'm really stumped on what could be causing the issue. Any insight?

Starting just yesterday, I noticed that I couldn't watch Netflix through my Firefox browser. The site home page will load, but clicking on shows follows the link, but never loads anything. Similarly, nothing autoplays and clicking the search icon won't even open the search function. I tried watching Netflix on Chrome and Safari on the same device, on the same wifi, and had no problems. I saw on a reddit form that I should ensure that "Enable DNS over HTTPS" was checked, and it was. I don't have any pending updates, and I'm really stumped on what could be causing the issue. Any insight?

Все ответы (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I understand that there is an issue viewing some streaming services in Firefox. This is being looked into by our developers and we hope to have a solution to this soon.