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Website Blocked

  • 4 ответа
  • 1 имеет эту проблему
  • 31 просмотр
  • Последний ответ от britco1

britco1
britco1
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Firefox is currently blocking my work website. This has never happened before so I can only assume that it is since the last update. I have gone into Firefox /Preferences/Privacy&Security to put an exception on the website so it is not blocked. It is sort of a two page/window log-in process. This is the first window where you enter your log-in details. It then uses an authenticator app on my phone as a verification that I am who I say I am: https://acaeronet.aircanada.ca/vdesk/webtop.eui?webtop=/Prod/AC_EMPLOYEES_FULL_POR_PROD&webtop_type=webtop_full Once I am verified, then it opens and I select aeronet, which then opens second page/window which allows me to access the sight. This is the window that opens but does not populate with information as if it is being blocked: https://aircanada.sharepoint.com/sites/aeronet/CookieRedirect/acaeronet.html?wa=wsignin1.0

Any suggestions as to how I can regain access to my work website? I've tried to upload screenshots of the web pages but they won't upload. Not a computer guy here so bear with me.

Firefox is currently blocking my work website. This has never happened before so I can only assume that it is since the last update. I have gone into Firefox /Preferences/Privacy&Security to put an exception on the website so it is not blocked. It is sort of a two page/window log-in process. This is the first window where you enter your log-in details. It then uses an authenticator app on my phone as a verification that I am who I say I am: https://acaeronet.aircanada.ca/vdesk/webtop.eui?webtop=/Prod/AC_EMPLOYEES_FULL_POR_PROD&webtop_type=webtop_full Once I am verified, then it opens and I select aeronet, which then opens second page/window which allows me to access the sight. This is the window that opens but does not populate with information as if it is being blocked: https://aircanada.sharepoint.com/sites/aeronet/CookieRedirect/acaeronet.html?wa=wsignin1.0 Any suggestions as to how I can regain access to my work website? I've tried to upload screenshots of the web pages but they won't upload. Not a computer guy here so bear with me.

Все ответы (4)

Infinity__
Infinity__
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Hello there! It appears Firrfox may be blocking content from the website (although I do find this rather unusual - Microsoft doesn't usually get blocked and their login doesn't have many trackers). Can you please complete the following steps:

  1. Go to the address bar of the site that is not loading properly/is blocked.
  2. Click on the "lock" or "shield" icon on the left side of the address bar.
  3. Toggle off "Enhanced Tracking Protection".
  4. Try to access the site now.

Please write back if this worked or not. Thank you for reporting!

britco1
britco1 Задавший вопрос
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Thank you for responding. Unfortunately I had already done that and it didn't work. Kent

Infinity__
Infinity__
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Can you please send a screenshot of the error? It might be a protocol error. Try taking a screenshot, save it then come here and select "Browse" under "Add images (optional)". Then select "Photo library"

britco1
britco1 Задавший вопрос
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Yes I tried to do that on the first post but it won't upload the screenshots I have taken. it just spins away, but won't upload. Maybe that is related to my original problem??