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cannot update firefox

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Firefox was unable to update, so I downloaded a firefox installer. The installer does not run

Firefox was unable to update, so I downloaded a firefox installer. The installer does not run

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Your Firefox says it is version 94.0, but it says that whether you have the .1 update or not. If you want to check, it's listed in the first table on the Troubleshooting Information page. Either:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Does that indicate 94.0 or 94.0.1?

Note that the 94.0.1 update is not critical for Windows users.


Sometimes users do not get good results with the "stub" installer, a small file that assesses which version is best for your system and then downloads it. If needed, you can download the "full" installer (huge file) from this page:

https://www.mozilla.org/firefox/all/#product-desktop-release