Payed for Mozilla VPN but it doesn't work
Hey Guys, so I bought Mozilla VPN like 15 minutes ago with Paypal but when I sign in to download it, it says I have no subscription. I got the Emails saying "Welcome to Mozilla VPN" and "Mozilla VPN - Payment confirmed", so the payment went through. What can I do?
Hey Guys,
so I bought Mozilla VPN like 15 minutes ago with Paypal but when I sign in to download it, it says I have no subscription.
I got the Emails saying "Welcome to Mozilla VPN" and "Mozilla VPN - Payment confirmed", so the payment went through.
What can I do?
Все ответы (2)
Do you get this message when you click "Already a subscriber?" in the top right? If you do then you should connect with the Mozilla VPN team directly. To do that log into your account at https://accounts.firefox.com, click manage next to Subscriptions, and click support.
Yes I tried to do that but the thing is I don't even have an subscription option there. Only Profil, Savety, connected services and Newsletter abonnents.
