Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Not allowing log-in

  • 2 ответа
  • 1 имеет эту проблему
  • 15 просмотров
  • Последний ответ от FredMcD

more options

I have been having problems with my sign-in on a particular web site lately. I have been in contact with them and finally found the problem. Firefox will not allow me to fully log in to my XXXXXX account. It will only allow me to get to the "Security Challenge" page then stops. I assume that it is because of some pop-up problem. Can someone please help?

I have been having problems with my sign-in on a particular web site lately. I have been in contact with them and finally found the problem. Firefox will not allow me to fully log in to my XXXXXX account. It will only allow me to get to the "Security Challenge" page then stops. I assume that it is because of some pop-up problem. Can someone please help?

Все ответы (2)

more options

I think I had a similar experience a while back. But i dont recall how I fixed it.

In any case, here is some info on FF's Pop Up feature

https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.