Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Broken characters in display on Firefox and downloading bookmarks

  • 2 ответа
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от cor-el

more options

All the letters in my display are incomplete - like fractured or chopped up - missing parts of the typeface, regardless of font. I copied my bookmarks to a file, uninstalled and reinstalled a new copy of Firefox but it didn't help. I had to use Internet Explorer to get to the Mozilla file. It was choppy too. My Windows 10 wanted me to use Microsoft Edge & I noticed the fonts were not broken up in Edge. Is Microsoft trying to steer me to using their browser & causing a defective display in other browsers? How do I copy my old bookmarks from the file to the newly installed Firefox. I looked in the Help section & Google and do not have the option it tells me to go to in the Library on my new version.

Приложенные скриншоты

Все ответы (2)

more options

Hi, when did this problem start? Can you associate it with any recent software changes?

One method to suss out a settings issue is:

New Profile Test

This takes about 3 minutes, plus the time to test some site(s).

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Take a quick glance at the page and make a mental note of which Profile has this notation: This is the profile in use and it cannot be deleted. That is your current default profile.

Click the "Create a New Profile" button, then click Next. Assign a name like Jan2021, ignore the option to relocate the profile folder, and click the Finish button.

Firefox will switch your default profile to the new one, so click the Set as Default Profile button for your regular one to avoid an unwanted surprise at your next startup.

Scroll down to Jan2021 and click its Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system to get a clean test.

Do fonts look normal in the new profile?

When you are done with the experiment, you can close the extra window without affecting your regular Firefox profile. (Jan2021 will remain available for future testing.)

Полезно?

more options

You can try to disable hardware acceleration in Firefox.

Close and restart Firefox after modifying the setting for changes to take effect.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.