Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

account on the computer

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от marie.darin

marie.darin
marie.darin
more options

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I think I succeeded. But, on the computer it seems that I can't find the application. It isn't there so I have tried to download it again but that must be wrong because than I must do everything all over again and I guess it than isn't compatible with my mobile. Why is it so very hard to download?? What must I do? Yours, Marie

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I think I succeeded. But, on the computer it seems that I can't find the application. It isn't there so I have tried to download it again but that must be wrong because than I must do everything all over again and I guess it than isn't compatible with my mobile. Why is it so very hard to download?? What must I do? Yours, Marie

Все ответы (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have other devices you want to use with Sync ?

Using Sync and downloading Firefox on another device is optional.
You can close the tab once you have created the Sync account if you do not want or can't add a mobile device.

marie.darin
marie.darin Задавший вопрос
more options

As I said I did sync my phone but the computer, where I started, wasn't ready/finished or the account wasn't there so to say. This is the problem. As I said - I had only to sync one more device and so I did and then there was no firefox app ready to use on the computer or any last step to fix so... this is the problem. What to do?