Dowload links sometimes do not work
I use an online litho and digital printer here in the UK and in My Account I have a list of past jobs and the ability to download VAT invoices. In Safari the download invoice link works but in FF it doesn't. The only Add ons I have switched on are AdBlock Plus and 1Password. In the attached screenshot you can see the blue icons on the right. URL is https://www.route1print.co.uk/ [EDIT] : FF is version 67.0 by the way.
Изменено John Steed
Выбранное решение
There is usually a JavaScript event handler attached to such a button that run code to start the download. You can check the Web Console for error messages.
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en-US/Tools/Web_Console
You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more details and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking
Все ответы (3)
Выбранное решение
There is usually a JavaScript event handler attached to such a button that run code to start the download. You can check the Web Console for error messages.
- "3-bar" menu button or Tools -> Web Developer
- https://developer.mozilla.org/en-US/Tools/Web_Console
You can right-click and select "Inspect Element" to open the builtin Inspector with this element selected.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.
- click the shield icon for more details and possibly disable the protection
You can check the Web Console about what content is blocked
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/tracking-protection
- https://support.mozilla.org/en-US/kb/content-blocking
Thanks sincerely for your detailed Cor-el. It is appreciated but I'm sorry to say that I'm not sure if any of these solutions works or not as I won't be trying any of the above. Just too tedious so I'll try a different browser. I've also found out today that Netflix also doesn't run with an error code of F7701-1003. Browsing used to be a fun thing but it can be complicated. I'm an older guy and I can't be bothered trawling through control panels that speak in jargon and have no meaning to me. Again, sincere thanks for your post. I thought maybe there would be a quick solution but it looks like some research is needed. Sorry. EDIT : Plus in the email response sent out by Mozilla there is no direct link back to this thread which there should be I would have thought.
Изменено John Steed
Are you using permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History) because that can be a cause for Netflix error F7701-1003 ?
- Options/Preferences -> Privacy & Security
Firefox will: "Use custom settings for history" - remove checkmark: [ ] "Always use Private Browsing mode"