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Firefox will not connect to my website on windows browser and android app

  • 3 ответа
  • 1 имеет эту проблему
  • 14 просмотров
  • Последний ответ от FredMcD

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I have a new Wordpress website and I cannot access it via my Windows browser or Android app. I have to use Chrome or other browser to connect. Please allow access through Firefox to threadform.com

I have a new Wordpress website and I cannot access it via my Windows browser or Android app. I have to use Chrome or other browser to connect. Please allow access through Firefox to threadform.com

Выбранное решение

I had no problem with the site.

Please explain the problem in detail. What happens? What is the exact error messages?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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Все ответы (3)

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Выбранное решение

I had no problem with the site.

Please explain the problem in detail. What happens? What is the exact error messages?


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}

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Thanks so much for your reply. We have sorted the certificates for the site and now it works on Firefox :-)

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.