Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

All my pdfs, and email attachments, & some others, are opening as web pages, which I do not want.How do I stop this and convert all converted files back to pdf?

  • 3 ответа
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от WestEnd

more options

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Every attachment in my email and many of my files in Windows Explorer are converting from Word or Excel or Powerpoint to a web page. Even when I print and scan them in, they open as a web page, regardless of the extension. I now have a lot of documents where I have lost my formatting, which for my Excel files is a disaster. Melinda Harper

Выбранное решение

Все ответы (3)

more options

Hi Melinda, can you still get the original files from your email? It sounds as though they might not have saved in the correct format when you downloaded them the first time.

more options

Выбранное решение

It was a setting in Adobe.

more options

mmharper said

It was a setting in Adobe.

Acrobat or which software version of adobe?