Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox Quantum 61 freezes randomly on SP 2013 sites

  • 4 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от codemonkeyuk

codemonkeyuk
codemonkeyuk
more options

We have multiple independent reports across our company of random freezes when browsing SharePoint 2013 on premises sites. The same pages view fine in IE and Chrome. Is this a known issue?

Thanks Andrew

We have multiple independent reports across our company of random freezes when browsing SharePoint 2013 on premises sites. The same pages view fine in IE and Chrome. Is this a known issue? Thanks Andrew

Все ответы (4)

WestEnd
WestEnd
more options

How was your FF update?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
codemonkeyuk
codemonkeyuk Задавший вопрос
more options

In what respect? We are running 61 which is the latest version. I tried the beta and it's no better.

Thanks Andrew

codemonkeyuk
codemonkeyuk Задавший вопрос
more options

I tried starting FireFox in Safe Mode.

That did not fix the issue. After browsing our portal for a few minutes it started hanging again.

Theme is set to default and safe mode turned on.

Thanks Andrew