Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Learn More

Why does my screen suddenly become jumbled ?

more options

I will be on a website filling in information and my screen will suddenly look corrupted and as if my computer was about to crash. This does not happen on Safari or when i use documents on my computer. It only happens on Firefox

I will be on a website filling in information and my screen will suddenly look corrupted and as if my computer was about to crash. This does not happen on Safari or when i use documents on my computer. It only happens on Firefox

Все ответы (2)

more options

What site? There is very little to go on here.

Изменено WestEnd

more options

Hi Terryvallet, it could be an incompatibility between Firefox and your graphics card/chipset driver software. One typical workaround is to disable Firefox from using hardware acceleration. This article has the steps for trying that: Firefox's performance settings.

Does that make any difference? If that helps, we generally recommend trying update the driver software, but that may be different on MacOS than on Windows... Upgrade your graphics drivers to use hardware acceleration and WebGL.