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Firefox does not work since update

  • 2 ответа
  • 1 имеет эту проблему
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  • Последний ответ от MessianicLady

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Firefox apparently updated about two days ago. Now when I open it, firefox sometimes opens about 20 blank tabs, and on closing all of them, still uses 2gig ram even after waiting 10 minutes. Firefox continually freezes. When closing a tab, the web page image stays until clicking on another tab. Image attached shows Firefox using over 2gig Ram with gmail open and Mozilla.org trying to open. Never had an issue with Firefox until the past two days and I've been using Firefox since the beginning (and Netscape before that) No viruses on scan. Nothing from Malwarebytes scan. Chrome and MSIE both work fine.

Computer: Intel core 1.70GHz 2.4 FHz 6.00 GB RAM Windows 8.1 Asus laptop

Firefox apparently updated about two days ago. Now when I open it, firefox sometimes opens about 20 blank tabs, and on closing all of them, still uses 2gig ram even after waiting 10 minutes. Firefox continually freezes. When closing a tab, the web page image stays until clicking on another tab. Image attached shows Firefox using over 2gig Ram with gmail open and Mozilla.org trying to open. Never had an issue with Firefox until the past two days and I've been using Firefox since the beginning (and Netscape before that) No viruses on scan. Nothing from Malwarebytes scan. Chrome and MSIE both work fine. Computer: Intel core 1.70GHz 2.4 FHz 6.00 GB RAM Windows 8.1 Asus laptop

Все ответы (2)

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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Helped a little - no extra tabs opened but still high RAM

Computer: Intel core 1.70GHz 2.4 FHz 6.00 GB RAM Windows 8.1 Asus laptop.

Firefox: 55.0.2 (32 bit version). Looks like I just got a Firefox update so maybe it will fix the problems.