Firefox crashes continually. I have tried all the troubleshooting, including re-installing. Is this reparable?
Firefox crashes all the time - from 'not responding' to complete crashing. I have tried safe mode, I have tried re-installing, nothing works.
I am now downloading Chrome, unless someone has any simple solutions.
Ta
Выбранное решение
I'm sorry you are having troubles with Firefox crashing. These crashes are all because Firefox is running out of memory. Please try the following article:
Refresh Firefox - reset add-ons and settings
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
- Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
- Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.
Note: If a recent Report ID does not start with bp- click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
Thank you for your help!
More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.
MrCranky said
Firefox crashes all the time - from 'not responding' to complete crashing. I have tried safe mode, I have tried re-installing, nothing works. I am now downloading Chrome, unless someone has any simple solutions. Ta
The only ones I have been able to report are attached. For the rest I have to force them to close via task manager, although there are a few hundred not beginning 'bp'.
bp-3ecc27cc-af87-490a-86f4-73e0b2150610 bp-a337f935-398a-4945-9ba7-0f02b2150610 bp-4f4f5e52-0d24-4ec0-b6c7-bb9ef2150607
I have installed Chrome and am having no problems at all. It's a pleasant change.
Выбранное решение
I'm sorry you are having troubles with Firefox crashing. These crashes are all because Firefox is running out of memory. Please try the following article:
Hi Tyler. I did that last week and it made no difference. Today it seems to have helped - it hasn't crashed yet, but it is still lagging, especially now I have had the chance to try Chrome for comparison. I'll see how it goes.
There are a few more things you can try to improve your performance: