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I can't access or send email through Thunderbird any longer (over a month) though I have checked settings and can access/send email via webmail and other device

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clueless00
clueless00
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My cable provider changed (buy out or something) about a year ago but left my email address alone.

Confirmed with the current carrier that my incoming/outgoing settings are correct and my email address doesn't need to be migrated.

When I click "Get Mail," nothing happens: no error message. It has been like this for a month.

I can check webmail, but it doesn't have my older emails or folders. I would love to get back on and spit everything out of Thunderbird. I did an internet search (including this forum) but haven't found anything useful.

Thanks for any help.

My cable provider changed (buy out or something) about a year ago but left my email address alone. Confirmed with the current carrier that my incoming/outgoing settings are correct and my email address doesn't need to be migrated. When I click "Get Mail," nothing happens: no error message. It has been like this for a month. I can check webmail, but it doesn't have my older emails or folders. I would love to get back on and spit everything out of Thunderbird. I did an internet search (including this forum) but haven't found anything useful. Thanks for any help.

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christ1
christ1
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https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages