What is the search you were using (DDG) ? What did you select to open?

Please show us the message you saw: Hello,

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Thank you!

Thank you for responding. Attached, please find screen shots of the web page and the message the popped up.

You did not answer my questions.

What is the search you were using (DDG) ? What did you select to open?

I selected Download. Sorry, I don't know what DDG stands for.

DDG = DuckDuckGo

Sorry, DDG info was in my question. My search was simply "Dan Brown Origin". BlindHypnosis.com was my selected website from the list of options I choose to download rather than read on line, because here in India our Wi-Fi is very spotty.

https://duckduckgo.com/?q=Dan+Brown+Origin

https://blindhypnosis.com/origin-pdf-dan-brown-book.html

I used the above DuckDuckGo search and found this link. Google did not show up.

Please try your search again. But first; Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Sorry for the delay. Covid is causing problems. For some reason, I can't find Start in Troubleshoot(Safe) Mode. I'm sending a screen shoot of the popup dialog box. I tried the DDG link you gave and opened it using the VPN on Firefox but the same message appeared. I also tried using Safari but got the same result.

I can't find Start in Troubleshoot(Safe) Mode

If the browser is running; Type about:support<enter> in the address box. Look at the top-right corner.

If the browser is not running; Hold down the left <Shift> button, then start the browser.