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log in account password to old firefox already set up

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izartheals
izartheals
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trouble after getting new pc with logging into firefox account that is already set up with my home pages. Do not have old pc working to check on details of account. Just want old login home page with three home pages set up and ready to go with ad blocker etc. on old account for izartheals@*uno.com


obfuscated the email address due to privacy concerns

trouble after getting new pc with logging into firefox account that is already set up with my home pages. Do not have old pc working to check on details of account. Just want old login home page with three home pages set up and ready to go with ad blocker etc. on old account for izartheals@*uno.com ''obfuscated the email address due to privacy concerns ''

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the-edmeister
the-edmeister
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See if anything in this KB article helps you: https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips

Knowing the account name (email address) for your Firefox Account doesn't help us help you., but "spiders" harvest email addresses from open forums such as this.

You need two things to be able to login to your Firefox Account and connect to the Sync service; your email address for that account (which you have) and the account Password that was in use the last time one of your Sync connected devices was in contact with the Sync server.

That Password is the "key" to unlocking your data and getting connected to the Sync server to retrieve your data; if you change that Password your data is cleared from the Sync server, as that data can't be decrypted without using the correct "key", IOW the original Password.

Did you use the correct Password when you connected that new PC to Sync? Or did you Reset the Password for your Firefox Account?