Avatar for Username

Caută ajutor

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Acest fir de discuție a fost arhivat. Adresează o întrebare nouă dacă ai nevoie de ajutor.

Hi, everytime I try to upload a relativly big file (6-8MB) in an email attachment (gmail) the whole copmputer crashes and restarts, other browsers no problem

  • 5 răspunsuri
  • 1 are această problemă
  • 5 vizualizări
  • Ultimul răspuns de dredonn

Khibar
Khibar
more options

I tried several different files and still crashes, the error message i get is whea_uncorrectable_error, this is only happening since i upgraded to windows 10. When I try uploading the same files into an email attachment on internet explorer or Microsoft edge, there is no problem, why and how can I fix it?

Thank you,

I tried several different files and still crashes, the error message i get is whea_uncorrectable_error, this is only happening since i upgraded to windows 10. When I try uploading the same files into an email attachment on internet explorer or Microsoft edge, there is no problem, why and how can I fix it? Thank you,

Toate răspunsurile (5)

guigs
guigs
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

guigs
guigs
more options

In the meantime I believe that is a hardware error: http://www.tomshardware.com/answers/i.../windows8-whea-uncorrectable-error.html

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Anti-Virus software is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) to see if that has effect.

You can check the Windows event log for details.

Khibar
Khibar Deținătorul întrebării
more options

Hey guys, thank you for the response, I do not have an anti-virus except windows defender, so not sure it is the anit-virus. Further more I sent about 2 hours doing diagnostics about my hardware, looks fine, no issues. If it is a hardware problem, why only with Firefox and not with Internet Explorer and Microsoft Edge?

Thank you in advance,

dredonn
dredonn
more options

Khibar said

Hey guys, thank you for the response, I do not have an anti-virus except windows defender, so not sure it is the anit-virus. Further more I sent about 2 hours doing diagnostics about my hardware, looks fine, no issues. If it is a hardware problem, why only with Firefox and not with Internet Explorer and Microsoft Edge? Thank you in advance,


Have you had any luck fixing this problem, I'm having a similar one.