Thunderbird will not download emails (after years of working correctly), says "Connection was refused when attempting to contact live mozillamessaging
When Thunderbird opens or when I click on "Get messages" I receive a message that says: "The connection was refused when attempting to contact live mozillamessaging.com ." This has only occurred since 12/18/14 after working well for years. I have checked all personal server information, etc., and it appears to be correct (no change from the past). I am having no other internet problem and can get messages from my provider, Earthlink, on its own site.
When Thunderbird opens or when I click on "Get messages" I receive a message that says: "The connection was refused when attempting to contact live mozillamessaging.com ." This has only occurred since 12/18/14 after working well for years. I have checked all personal server information, etc., and it appears to be correct (no change from the past). I am having no other internet problem and can get messages from my provider, Earthlink, on its own site.
გადაწყვეტა შერჩეულია
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
ყველა პასუხი (1)
შერჩეული გადაწყვეტა
To diagnose problems with Thunderbird, try one of the following:
- Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
- Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX
- If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.