try to update your firefox Download Firefox 24.0 Your version,5.0, it's too old

I have version 24.0 in use. It worked long time but stopped working.

Hi vhehqs

Could you please start a new thread for your question instead of posting in an existing thread?

Then you can provide more information like your operating system and installed extensions and installed plugins.

• [start a new thread]
• [/kb/Using+the+Troubleshooting+Informatio...]

In case of crashes also please add some recent crash IDs that you can find on the about:crashes page and that start with a "bp-" prefix

Download the newest version of [[firefox|http://www.mozilla.org/en-US/firefox/all/]]. And use the syc option.

This really helped even the old version was 24.0