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downloaded photos don't open

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 6 wyświetleń
  • Ostatnia odpowiedź od cor-el

katya01
katya01
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Hi- When I download photos from Firefox and try to open them in preview or photoshop I get a message that file may be damaged or unrecognized. These are jpgs with the extension on them (I don't add it). When I download the same images in Safari they open no problem. I don't like Safari but I am really frustrated...

Also: I can drag the downloaded images into Firefox browser and they open but that doesn't help me.

thanks for any help I've added current plugins and extensions below

Hi- When I download photos from Firefox and try to open them in preview or photoshop I get a message that file may be damaged or unrecognized. These are jpgs with the extension on them (I don't add it). When I download the same images in Safari they open no problem. I don't like Safari but I am really frustrated... Also: I can drag the downloaded images into Firefox browser and they open but that doesn't help me. thanks for any help I've added current plugins and extensions below
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Wszystkie odpowiedzi (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Some websites send WebP images with a .jpg file extension instead of real JPG images.
You can check this by opening the image in a Firefox tab and check the page title and possibly verify this via "Tools -> Page Info -> Media".