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can't jump from one folder to another without first having to click for a new window.

  • 2 odpowiedzi
  • 2 osoby mają ten problem
  • 16 wyświetleń
  • Ostatnia odpowiedź od fredej

fredej
fredej
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The problem I have with Thunderbird is on my other computer (both Win 7 64 bit systems) which I haven't been able to resolve. I have 3 different email accounts that I loaded on both computers without any problem. However, on my other computer, I have to right click my mouse on the folder I want to switch to and click on the link to open up a new window to go from one folder to another. I downloaded Microsoft web browser (ver 11) on my computer again because someone mentioned that the web browser might be affecting Thunderbird, but this didn't help. I tried the "fix" option on all folders, but that hasn't worked either. I'm at my wits end... Help!

The problem I have with Thunderbird is on my other computer (both Win 7 64 bit systems) which I haven't been able to resolve. I have 3 different email accounts that I loaded on both computers without any problem. However, on my other computer, I have to right click my mouse on the folder I want to switch to and click on the link to open up a new window to go from one folder to another. I downloaded Microsoft web browser (ver 11) on my computer again because someone mentioned that the web browser might be affecting Thunderbird, but this didn't help. I tried the "fix" option on all folders, but that hasn't worked either. I'm at my wits end... Help!

Zmodyfikowany przez fredej w dniu

Wszystkie odpowiedzi (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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This doesn't sound familiar to me at all.

What happens if you start in safe mode? See https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

fredej
fredej Zadający pytanie
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Thanks a lot! I changed my Thunderbird to start without any add-ons and everything works well now. Before doing what you suggested, I had spent over 3 hours on this and just went around in circles without being able to cure the problem.