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Thunderbird doesn't take my new password from email

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 1 wyświetlenie
  • Ostatnia odpowiedź od yuliakrita

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I'm using Thunderbird for a long time. A week ago I have changed password for my work email (ky@theprime.it - it's yandex.ru server). After that Thunderbird don't take my new password. I have checked the new password, it works in other programs and directly access from the yandex.ru but Thunderbird don't take it. I already tried to delete Thunderbird from computer and install it again, but it did not help... Thank you in advance for your kind help.

I'm using Thunderbird for a long time. A week ago I have changed password for my work email (ky@theprime.it - it's yandex.ru server). After that Thunderbird don't take my new password. I have checked the new password, it works in other programs and directly access from the yandex.ru but Thunderbird don't take it. I already tried to delete Thunderbird from computer and install it again, but it did not help... Thank you in advance for your kind help.

Wszystkie odpowiedzi (2)

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I wince every time I read something like "delete Thunderbird from computer" - it's such a drastic step, and many of us would be distraught if doing this actually removed messages and account settings.

Try removing (or changing) the stored password.

Tools|Options|Security|Passwords→Saved Passwords

You can select and delete any entry there, or you can now double-click a login or password and edit it place.

Note that you'll usually have at least two entries; one for SMTP (outgoing) and another for POP/IMAP (incoming). Use the filter at the top to find all the references to your account.

Zmodyfikowany przez Zenos w dniu

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dear Zenos before deleting thunderbird I tried like million different options including the one you wrote! Anyway thank you for a message...