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Online Banking Won't Remember Me After Upgrade To Windows 10

  • 2 odpowiedzi
  • 1 osoba ma ten problem
  • 4 wyświetlenia
  • Ostatnia odpowiedź od n7yo

n7yo
n7yo
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Since upgrading to Windows 10 on one of my computers, my banking website will not remember me. In other words it will always ask me one of my security question before I can log in. I have all checked all of the usual suspects such as checking to make sure that I am not deleting cookies or history on exit. as well as many other supposed fixed found when searching the problem. None have worked. Internet Explorer has the same issue on the problem computer however MS Edge seems to remember me. My suspicion is that it may be a a setting in my antivirus but I have tried a few different things with no luck. I am running Norton 360.

Any Ideas?

Thanks,

N7YO

Since upgrading to Windows 10 on one of my computers, my banking website will not remember me. In other words it will always ask me one of my security question before I can log in. I have all checked all of the usual suspects such as checking to make sure that I am not deleting cookies or history on exit. as well as many other supposed fixed found when searching the problem. None have worked. Internet Explorer has the same issue on the problem computer however MS Edge seems to remember me. My suspicion is that it may be a a setting in my antivirus but I have tried a few different things with no luck. I am running Norton 360. Any Ideas? Thanks, N7YO

Wszystkie odpowiedzi (2)

the-edmeister
the-edmeister
  • Moderator
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You could try clearing your cookies for that website. With a new operating system you might not be "identified" properly with a cookie that was saved in Firefox for that website with the old operating system.

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored#w_delete-cookies-for-a-single-site

https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

n7yo
n7yo Zadający pytanie
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Thanks for your reply the-edmeister,

That is one of the first things I tried, suspecting either as you suggested that information either from the old system or somehow otherwise corrupted.

Other Ideas?