Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Learn More

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

  • 1 odpowiedź
  • 1 osoba ma ten problem
  • 3 wyświetlenia
  • Ostatnia odpowiedź od guigs

more options

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Wszystkie odpowiedzi (1)

more options

No, sync is not a back up service, only sync. I am sorry, but unless you have a back up of your profile locally it is not recoverable.