Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

My hard drive crashed, I installed a new one, and I lost all of my bookmarks--how do I retrieve them?

  • 4 svar
  • 5 har dette problemet
  • 2 views
  • Siste svar av cor-el

slaf15
slaf15
more options

I have a Toshiba laptop and my hard drive crashed. I had to install a new hard drive and restore the Windows 8 OS--basically started from scratch as NONE of my data was recoverable. Wondering if I can retrieve all of my old bookmarks. Im a graduate student and had a ton of important things bookmarked. I dont remember creating any sort of profile when I originally downloaded Firefox. Please help!

I have a Toshiba laptop and my hard drive crashed. I had to install a new hard drive and restore the Windows 8 OS--basically started from scratch as NONE of my data was recoverable. Wondering if I can retrieve all of my old bookmarks. Im a graduate student and had a ton of important things bookmarked. I dont remember creating any sort of profile when I originally downloaded Firefox. Please help!

All Replies (4)

Diego Victor
Diego Victor
more options

You need to find your old profile in your old hard drive. Maybe you will need unhide the hidden files and folders:

Go to your hold profile. Probably the path is:

  • <old drive>:\Users\<user name>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile folder>

Read more:

So inside of your old profile folder there is a folder called Bookmarksbackups enter in it, the get the most recent .json file copy to your new hard drive then open Firefox go to Bookmarks >> Show all bookmarks >> Import and backup >> Restore then chose the option to select a file then select that file that you copy to your new hard drive

Endret av Diego Victor

slaf15
slaf15 Eieren av spørsmålet
more options

The problem is that I cannot access any info on my old hard drive...and Im not sure that I even created a profile.  ??

the-edmeister
the-edmeister
  • Moderator
more options

Firefox automatically creates a Profile the first time it is used; so you do have a "Profile".

How are you trying to access the data on your old hard drive?
Do you have a USB to IDE or SATA adapter cable to allow you to connect the old hard drive to a USB port on the new PC?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You always have a Firefox profile folder. Firefox creates one automatically for you the first time you start Firefox.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Director: Show Folder (Linux: Open Director; Mac: Show in Finder)

The "AppData" folder in Windows Vista and later Window 7+ versions and the "Application Data" folder in XP/Win2K are hidden folders.