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Firefox crashes
Firefox keeps crashing when I start it. There was a bad crash while using the application and since then, as soon as it starts the pinwheel of death comes up when it asks if I want to start a new session or restore. I tried opening in safe mode, same problem. I also downloaded the newest version of Firefox and this did not help. Thanks for your assistance! Would love to be able to use your application again.
All Replies (2)
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
See also:
Thanks for your response. But I can't even open Firefox so I am unable to delete my cache etc. or create a new profile. Any other thoughts?