Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites keep telling me I need to update my web browser, when I've already got 10.0.2.

  • 2 svar
  • 6 har dette problemet
  • 11 views
  • Siste svar av 61629

more options

A number of websites, such as Gmail, tell me that I need to upgrade my browser, including the Firefox one (it displays the "Hey there! Looks like you’re using an old version of Firefox. Don’t miss out on the latest technology & security features. Get the free upgrade in less than a minute." message). It also tells me that I'm using 3.0.14. when I try to install a Persona, but Help>About Firefox tells me that I've got 10.0.2. I've been having this problem for a while but at least ever since the update, and can't determine whether it's because the new version doesn't install properly, or if it's something else. This occurs also when I open Safe Mode.

A number of websites, such as Gmail, tell me that I need to upgrade my browser, including the Firefox one (it displays the "Hey there! Looks like you’re using an old version of Firefox. Don’t miss out on the latest technology & security features. Get the free upgrade in less than a minute." message). It also tells me that I'm using 3.0.14. when I try to install a Persona, but Help>About Firefox tells me that I've got 10.0.2. I've been having this problem for a while but at least ever since the update, and can't determine whether it's because the new version doesn't install properly, or if it's something else. This occurs also when I open Safe Mode.

Endret av 61629

All Replies (2)

more options

Valgt løsning

more options

Thanks very much! That did the trick. I must have overlooked that page in the help section.