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On my Macbook when logging on certain websites the page only shows some gurbled chinese characters.

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When I log on to my banking on-line web address or my company's secure website the page comes garbled with some Chinese characters but the same page comes OK on Safari.

When I log on to my banking on-line web address or my company's secure website the page comes garbled with some Chinese characters but the same page comes OK on Safari.

Valgt løsning

The default is used when a server doesn't send an encoding.
The default encoding is Western (ISO-8859-1), so it is best to use that setting.
If pages do give problems then they may need UTF-8 or a specific Windows encoding, that you can easily change via the Character Encoding menu now you know where to find it.

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All Replies (7)

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Which encoding is used?

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding

If an UTF-16 encoding is used then try UTF-8 or a Western encoding (ISO-8859-1)

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Many Thanks, The problem is solved with your tips. Much appreciated.

Endret av shahalam39276

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Any idea why this happened, this wasn't there before but suddenly came up, I haven't made any changes though. Should I do the same action when I have problems like this?

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You're welcome

What is the default encoding?

  • Tools > Options > Content : Fonts & Colors > Advanced > Default Character Encoding
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Default encoding is UTF-16, What should I change this to?

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Valgt løsning

The default is used when a server doesn't send an encoding.
The default encoding is Western (ISO-8859-1), so it is best to use that setting.
If pages do give problems then they may need UTF-8 or a specific Windows encoding, that you can easily change via the Character Encoding menu now you know where to find it.

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Thanks once again for the help.