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The add-on site does not recognise my ESR 52.4.1

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  • 1 har dette problemet
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  • Siste svar av Clairvaux

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Hi,

I have installed FF ESR 52.4.1 64-bit for the first time, along with my previous Release 56.02.

On the add-ons site, none of the extensions would allow themselves to be downloaded. Either I get the message "You need to download Firefox to install this add-on", or "This add-on requires a newer version of Firefox (at least version 45.0). You are using Firefox 37.0", both obviously irrelevant.

This seems to happen with Web Extensions and legacy extensions alike. Any ideas ?

P.S.: I tried to automatically ad troubleshooting information, the button does not work. I'm not sure the manual steps worked either.

Hi, I have installed FF ESR 52.4.1 64-bit for the first time, along with my previous Release 56.02. On the add-ons site, none of the extensions would allow themselves to be downloaded. Either I get the message "You need to download Firefox to install this add-on", or "This add-on requires a newer version of Firefox (at least version 45.0). You are using Firefox 37.0", both obviously irrelevant. This seems to happen with Web Extensions and legacy extensions alike. Any ideas ? P.S.: I tried to automatically ad troubleshooting information, the button does not work. I'm not sure the manual steps worked either.

Valgt løsning

I found the solution. The version of uMatrix I was using, from another profile, is not compatible with this FF version. Downgrading to an older version of uMatrix solved the problem.

This is a bug of the new add-on site. When you are on an add-on page, and it tells you you need to download Firefox, or your FF version is not compatible, how would you know to click on See All Versions, or even See All Beta Versions (compatibility results might be different) ?

Because then, you'd be redirected to the old add-on site, where successive add-on versions are matched with a self-evident button, green when your FF version is compatible, absent when it's not, and yellow when... what ?

Encouraging people to use latest versions of add-ons is nice. Hiding older versions, which might be the only way for users to make them work, is not.

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Valgt løsning

I found the solution. The version of uMatrix I was using, from another profile, is not compatible with this FF version. Downgrading to an older version of uMatrix solved the problem.

This is a bug of the new add-on site. When you are on an add-on page, and it tells you you need to download Firefox, or your FF version is not compatible, how would you know to click on See All Versions, or even See All Beta Versions (compatibility results might be different) ?

Because then, you'd be redirected to the old add-on site, where successive add-on versions are matched with a self-evident button, green when your FF version is compatible, absent when it's not, and yellow when... what ?

Encouraging people to use latest versions of add-ons is nice. Hiding older versions, which might be the only way for users to make them work, is not.