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Migrating to Windows 10. Worked Fine then Failed

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Had a motherboard failure on Windows 7 Machine. New machine is Windows 10. Recovered as much data as I could and installed Thunderbird. Worked just fine. After a later restart (3 days). it now gives the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I have seen other questions similar, but in this case I KNOW that the profile is there and was findable by Thunderbird...

Had a motherboard failure on Windows 7 Machine. New machine is Windows 10. Recovered as much data as I could and installed Thunderbird. Worked just fine. After a later restart (3 days). it now gives the message "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." I have seen other questions similar, but in this case I KNOW that the profile is there and was findable by Thunderbird...

Valgt løsning

Good to hear you are making progress.

Personally I am tossing going Windows 10 or Linux... I am really not sure I want the pain.

Les dette svaret i sammenhengen 👍 0

All Replies (10)

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  1. Please post the contents of your Thunderbird profiles.ini file.
  2. Open your profile folder in Windows Explorer and post the full path to the profile including the profile name.

http://kb.mozillazine.org/Profile_folder_-_Thunderbird

Endret av christ1

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No .ini file in the path...

Thank You!

P

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Profiles.ini should be one level above.

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Apparently "Access is Denied" even though I am the "Owner" and the "Administrator" and have "Full Control" access...

Arrrgh I HATE this Windows 10 BS!

Thank you again.

P

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It won't even let me attach it. Looking for a workaround now...

P

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Well I think that answers the question of what is wrong... Windows will not let thunderbird read the file to actually work out where your profile is located.

Now how to make it allow you access is more difficult.

Just check Thunderbird is not running in the process monitor. So we can be sure it is not locking the file.

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Not running in the Apps or Processes (Win 10). Tried all sorts of Permissions workarounds, switching to the Trusted Installer and back etc etc. Uninstalled and Reinstalled with and without reboots... Similar problem with Chrome, and from what I can see for the same reason. Can't seem to find a work around that will work for me. How you cannot have access to files that your profile just loaded makes absolutely no sense. probably time to look at Linux, but need to get it stable to work on Monday morning and that may be a longer process (or not)!

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Okay, seem to have at least a partial resolution. Time will tell, but right now T-Bird is loading my folders and looks "Normal".

There are not only issues with the "Ownership" of the files there is also a conflict with "Inheritance" of files. For some reason the "Inheritance" was set to None by Windows 10 even when installed by the "Owner" and "Administrator". By going to the %AppData/Roaming/Thunderbird% folder and in the "Properties>Security>Advanced" tab you need to "Allow Inheritance" and then enable "Child Permissions" for all sub-folders and files. That is after setting the "Ownership" to yourself rather than Windows 10 "Trusted Installer". This at least brought Thunderbird back up. Planning to replicate this for the entire "C/:" drive to see if it will resolve my other issues too... No clue how that will work out, but since the option is binning Windows 10 and switching to Linux, I think its worth a shot...

I'll try to update later (if I can!)

Best,

P

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Valgt løsning

Good to hear you are making progress.

Personally I am tossing going Windows 10 or Linux... I am really not sure I want the pain.

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So far so good after sorting the "Inheritance" issue. Once I have some time to address it properly I will definitely be switching to Linux for what its worth.