Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox video update window will not cease. how do i cancel erase or ignore

  • 1 svar
  • 1 har dette problemet
  • 13 views
  • Siste svar av FredMcD

more options

every time i enter firefox and click on a window the update window pops up and will not go away. tried accepting and rejecting the update. cannot access any bookmark. this is quite absurd

every time i enter firefox and click on a window the update window pops up and will not go away. tried accepting and rejecting the update. cannot access any bookmark. this is quite absurd

All Replies (1)

more options

Download Firefox Full Version For All languages And Systems {web link} Save the file. Then;

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder. Linux: Check your user manual.

• Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.


Look for, and rename any Mozilla or Firefox folders by adding .old to them.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.