Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

update

  • 1 svar
  • 1 har dette problemet
  • 5 views
  • Siste svar av philipp

ginimon
ginimon
more options

I was told that I have a previous version of your browser so I did the update and now I have nothing. I uninstalled and reinstalled twice and get a black box that says"close Firefox" but no way to get it to close. No button to click, just a little black box. Please help me. Gini

I was told that I have a previous version of your browser so I did the update and now I have nothing. I uninstalled and reinstalled twice and get a black box that says"close Firefox" but no way to get it to close. No button to click, just a little black box. Please help me. Gini

Valgt løsning

hello Gini, did you have the problem on a pc? if so please update to Firefox 33.0.1 from here: https://www.mozilla.org/firefox/all/

Les dette svaret i sammenhengen 👍 0

All Replies (1)

philipp
philipp
  • Moderator
more options

Valgt løsning

hello Gini, did you have the problem on a pc? if so please update to Firefox 33.0.1 from here: https://www.mozilla.org/firefox/all/