uplayermediaplayer-setup.exe keeps prompting me to download and install. It is a virus according to Google. How do you remove these prompts?
My question says it all. In addition, this started to happen yesterday. Initially all I did is download the file. However, before I installed it, I checked with Google about it. When I discovered the file is a virus or malicious malware. So, I never installed it. I have run PC Tuneup Maestro several times now and fixed issues. However, this prompting from uplayermediaplayer-setup.exe keeps coming up on my computer screen. I do not install it. I want to rid my computer of this prompting from this file. I have Norton 360 Internet Security. I have checked my status with N360 too. I do believe via Internet Options on Internet Explorer 8 that I have cleared my computer cache ( I'm not sure if this is the correct procedure for doing clearing the computer cache?). This is a very annoying problem. I've wasted a lot of time trying to rid my computer of this supposed prompting to download and install this file. Earlier this morning, I tried to call in to N360 support, but the representative did not give me direct answers, wasted much time, and really did not give me a feeling of knowledge of this file or how to remove the prompting to download and install it.
Gekozen oplossing
Your Extensions list shows that you have BetterSurf 1.0 installed, which is a malicious extension. This malware is also reported to affect Google Chrome and Internet Explorer, according to the reports I've seen.
BetterSurf was added today to the Mozilla Blocklist and should be disabled automatically very soon. Ref: https://addons.mozilla.org/en-US/firefox/blocked/i486 (You can disable it right away from the Firefox (Tools) Add-ons -> Extensions list.)
You will also need to check your other browsers for this addon. To remove it from your computer, do a malware scan with each of the removal tools listed in this article: Troubleshoot Firefox issues caused by malware
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Oh, just one more thing, I have the VLC media player on my computer. I am happy with it. It has also been updated to the most recent version 2.1.1 This is also why I questioned why uplayermediaplayer-setup.exe was even coming up on my computer screen in the first place.
Update: I just followed instructions on How to clear my computer cache in Firefox. I looked up how to do this. The instructions for doing this were simple and easy to follow. Thanks to the good people at Firefox. I wanted to do this just in case something in the cache was causing the problem with uplayermediaplayer-setup.exe. I'm still not sure if I've solved this problem with this file. So any helpful information you can send me will be appreciated.
Gekozen oplossing
Your Extensions list shows that you have BetterSurf 1.0 installed, which is a malicious extension. This malware is also reported to affect Google Chrome and Internet Explorer, according to the reports I've seen.
BetterSurf was added today to the Mozilla Blocklist and should be disabled automatically very soon. Ref: https://addons.mozilla.org/en-US/firefox/blocked/i486 (You can disable it right away from the Firefox (Tools) Add-ons -> Extensions list.)
You will also need to check your other browsers for this addon. To remove it from your computer, do a malware scan with each of the removal tools listed in this article: Troubleshoot Firefox issues caused by malware