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when I try to update firefox to the latest version, it comes up with a corrupt file error and won't install. Same for adobe flash player.

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  • Laatste antwoord van cor-el

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It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

It seems that as of yesterday 05/10/13, anything that is downloaded will not install. Tried updating to the latest version of firefox, but that give the error of corrupt files.

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It is possible that anti-virus software is corrupting downloaded files or is otherwise interfering with downloading files.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.