Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

i have mac os x 10.8 but i cant download firefox 17, i get the firsfox symbol, but with a line through it, how do i download firefox 17?

  • 2 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

billsheea
billsheea
more options

first i got a popup that said my current version of firefox had a security problem, so i deleted firefox and tried to download firefox 17.0. it said my mac operating system wont support this download. i got a firefox symbol but with a line through it. i confirmed that i have mac os 10.8, so it should be supported. did i miss something in the process? can anyone help? thanks

first i got a popup that said my current version of firefox had a security problem, so i deleted firefox and tried to download firefox 17.0. it said my mac operating system wont support this download. i got a firefox symbol but with a line through it. i confirmed that i have mac os 10.8, so it should be supported. did i miss something in the process? can anyone help? thanks

Alle antwoorden (2)

AliceWyman
AliceWyman
  • Moderator
more options

Are you using the problem Mac to post this question? Your "more system details" show this User Agent: 

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3

... which is Mac OS X 10.5.8 (Leopard) and the latest version of Firefox (17.0) no longer works on that system.

Ref: Firefox no longer works with Mac OS X 10.5

If you have a computer running Mac OS X 10.8 (Mountain Lion) then you should be able to download the Firefox installer from mozilla.org and install it. See How to download and install Firefox on Mac for detailed Instructions.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that the ".5" in 10.5.8 got lost.

You will have to update your Mac OS X to 106 or later to be able to continue to use Firefox.