Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

My firefox crashes withou displaying a crash message, freezes and does not respond majority of the time. what is wrong and what do i do?

  • 1 antwoord
  • 6 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

When i start Firefox it either 1) crashes, no crash message displayed. just closes as if nothing happened. 2) freezes, doesn't respond to anything and i have to "kill" it with task manager because if it froze and i try to click elsewhere like to show desktop or on another task it freezes the entire computer. It freezes in 3 ways: 1) is when i just opened it and it freezes immediately 2) when i click on it, or start typing some address into the bar 3) when i press enter after I've typed the URL in the address bar. my Firefox doesn't have any add-ons, or anything else. i already re-installed it 2 times, cleared cache, history, reset all settings. still crashes

When i start Firefox it either 1) crashes, no crash message displayed. just closes as if nothing happened. 2) freezes, doesn't respond to anything and i have to "kill" it with task manager because if it froze and i try to click elsewhere like to show desktop or on another task it freezes the entire computer. It freezes in 3 ways: 1) is when i just opened it and it freezes immediately 2) when i click on it, or start typing some address into the bar 3) when i press enter after I've typed the URL in the address bar. my Firefox doesn't have any add-ons, or anything else. i already re-installed it 2 times, cleared cache, history, reset all settings. still crashes

Alle antwoorden (1)

more options

Try to disable hardware acceleration in Firefox.


Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.