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I may have accidentally installed a fake YAHOO toolbar for Mozilla. How do I unintall this? Thanks!

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  • Laatste antwoord van Khalel94

2Puparoos
2Puparoos
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I cannot send out emails from Yahoo since last night when I clicked on an update for my toolbar. Today I received what are obviously 2 fake emails from YAHOO asking for personal information so the problem can be "fixed".

Is there a way for me to uninstall the upgraded YAHOO toolbar for Mozilla? Thank you!

I cannot send out emails from Yahoo since last night when I clicked on an update for my toolbar. Today I received what are obviously 2 fake emails from YAHOO asking for personal information so the problem can be "fixed". Is there a way for me to uninstall the upgraded YAHOO toolbar for Mozilla? Thank you!

Alle antwoorden (2)

Swapnilrustagi
Swapnilrustagi
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Since you say you installed a FAKE Yahoo! Toolbar update, then-

Task 1- Open the Add-ons Manager in Firefox (Press Ctrl + Shift + A). Now un-install the extensions and plug-ins which have Yahoo! in their name.

If you cannot un-install the extensions (there is no option), then disable them.

Task 2- The fake toolbar might be containing malware in it blocking access to components of Yahoo Mail. Please do a full scan of your system using free version of Malwarebytes Anti-malware-

http://www.malwarebytes.org/mbam-download.php

Remove all malware found.

TASK 3 - Yahoo Mail should now be working again. If it still doesn't please un-install all your extensions. Now delete the following ENTRIES in registry (do not delete the registry key, just it's entries)-

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Mozilla\Firefox\Extensions

Re-install your extensions after this.

Please click the Solved IT button next to this reply if it solves your problem.

Khalel94
Khalel94
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Or, you can use iObit Uninstaller, it's provide powerful scan, to make sure the FAKE yahoo toolbar compenent deleted. it's free to download.

Download:

http://iobit.com/advanceduninstaller.html