Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Add-ons are reading my version of Firefox incorrectly

  • 2 antwoorden
  • 2 hebben dit probleem
  • 2 weergaven
  • Laatste antwoord van Adeene

Adeene
Adeene
more options

I just upgraded to Version 7 of Firefox from 3.0.11. I wanted to add a few Add-ons but the Add-ons page won't let me download any of the newer stuff because it says that I'm still in Version 3.0.11. Under the Help > About Firefox tab it says that I am in fact, Version 7.0 and that it is up to date.

I've attempted restarting Firefox and even restarting my computer. I also re-downloaded Firefox Version 7. Nothing worked.

I just upgraded to Version 7 of Firefox from 3.0.11. I wanted to add a few Add-ons but the Add-ons page won't let me download any of the newer stuff because it says that I'm still in Version 3.0.11. Under the Help > About Firefox tab it says that I am in fact, Version 7.0 and that it is up to date. I've attempted restarting Firefox and even restarting my computer. I also re-downloaded Firefox Version 7. Nothing worked.

Gekozen oplossing

Your UserAgent string in Firefox is probably messed up by another program that you installed, and it says you are running Firefox 3.0.11. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset,
Then restart Firefox

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

the-edmeister
the-edmeister
  • Moderator
more options

Gekozen oplossing

Your UserAgent string in Firefox is probably messed up by another program that you installed, and it says you are running Firefox 3.0.11. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.
Right-click the preferences that are bold, one line at a time, and select Reset,
Then restart Firefox

Adeene
Adeene Vraageigenaar
more options

Thanks so much! Was easy to do and worked perfectly!