Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

why do i keep getting extraction failed - file is corrupt?

  • 2 antwoorden
  • 17 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van dismantled29

dismantled29
dismantled29
more options

Hi, I have tried a clean install, a system restore and everything i can think of but every time i try to install the latest version of FF, it brings me the same error. even the update feature did not work, kept saying about the integrity of the file then it had to download a full version and stops at 99%. Whateve i try it will not work, then i did a system restore and tried opening firefox and nothing happened. Please help

Hi, I have tried a clean install, a system restore and everything i can think of but every time i try to install the latest version of FF, it brings me the same error. even the update feature did not work, kept saying about the integrity of the file then it had to download a full version and stops at 99%. Whateve i try it will not work, then i did a system restore and tried opening firefox and nothing happened. Please help

Alle antwoorden (2)

the-edmeister
the-edmeister
  • Moderator
more options

Temporarily disable your anti-virus application just long enough to download Firefox, and re-enable it before starting the Firefox installer.

dismantled29
dismantled29 Vraageigenaar
more options

Hi, thanks for the response, i have taken all anti virus products off so there should be nothing that prevents installation. It keeps bringing the extraction failed - file is corrupt message.