Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

unable to create account in Firefox Sync Setup "unknown error" when entering User Name (lower case alpha only)

  • 2 antwoorden
  • 117 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van sexysete

more options

when entering User Name in Create Your Sync Account, Red X with error message "Unknown error" appears below User Name field

User Name contains only lower case alpha characters

Password, Confirm Password & e-mail appear to be accepted

"Next" button is greyed out so I am unable to proceed.

Help will be appreciated

when entering User Name in Create Your Sync Account, Red X with error message "Unknown error" appears below User Name field User Name contains only lower case alpha characters Password, Confirm Password & e-mail appear to be accepted "Next" button is greyed out so I am unable to proceed. Help will be appreciated

Alle antwoorden (2)

more options

This only occurs with user names that are all lower-case. Until this is fixed, add a capital letter to your desired user name.

more options

that fix no longer works