Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

does not remember password for Virgin Usage when it does for Webmail

  • 2 antwoorden
  • 16 hebben dit probleem
  • 9 weergaven
  • Laatste antwoord van Joseph Philippa

Joseph Philippa
Joseph Philippa
more options

In Firefox 2.0.0.20 (the latest version that will work in WinMe), the username and password for Virgin WEBMAIL is prompted, but the identical information for an identical login form for Virgin Broadband USAGE is NOT prompted; and the settings for REMEMBERING the login details are ineffective FOR THIS SITE. I have tracked differences between these sites to differences in 'Page Info' in Firefox's Tools menu, but I cannot change the Page Info for USAGE to be the same as for WEBMAIL. I have failed to trigger login-details-prompting by 'artificially' adding them to the Stored Passwords list. Can someone help me make Firefox prompt the login details for USAGE as it does for WEBMAIL ?

In Firefox 2.0.0.20 (the latest version that will work in WinMe), the username and password for Virgin WEBMAIL is prompted, but the identical information for an identical login form for Virgin Broadband USAGE is NOT prompted; and the settings for REMEMBERING the login details are ineffective FOR THIS SITE. I have tracked differences between these sites to differences in 'Page Info' in Firefox's Tools menu, but I cannot change the Page Info for USAGE to be the same as for WEBMAIL. I have failed to trigger login-details-prompting by 'artificially' adding them to the Stored Passwords list. Can someone help me make Firefox prompt the login details for USAGE as it does for WEBMAIL ?

Bewerkt door Joseph Philippa op

Alle antwoorden (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post links to those sites ?

Are those input fields empty or somehow prefilled or otherwise modified via JavaScript ?

Joseph Philippa
Joseph Philippa Vraageigenaar
more options

I see your reply was on August 16, but I was not alerted to it till now, through a 3rd party.

http://mybroadbandusage.virginbroadband.com.au/#usage http://webmail.virginbroadband.com.au/?_task=mail The second one is for webmail, and the fields are prefilled - which is how I want the first one to behave.