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Won't work.....

  • 2 antwoorden
  • 0 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van Morbus

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I wanted to go onto mozilla then all of a sudden i got this: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.

I dont even know why i got this, because i never touched any of my mozilla files. I also did as the firefox helper said. to restart and to check all the profile and stuff. But it didn't work!!!! I found out that my profile folder has been deleted. well i think it is as i cannot find it!!! I do not know how this has happened~!!!

I have important bookmarks that i want to recover, please tell me how i can recover my bookmarks.

Also i went to profile manager and this appeared: Firefox cannot use the profile "default" because it is in use.

To continue, close the running instance of Firefox or choose a different profile.

Why does this happen??? Please help me recover my bookmarks!!!!!


This happened

Every time Firefox opened

Ok i have no idea what the heck happened.... I didn't touch any profile page or wateva thing. I just clicked on my firefox icon and it din work!!!!!!

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; eSobiSubscriber 2.0.4.16; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

I wanted to go onto mozilla then all of a sudden i got this: Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system. I dont even know why i got this, because i never touched any of my mozilla files. I also did as the firefox helper said. to restart and to check all the profile and stuff. But it didn't work!!!! I found out that my profile folder has been deleted. well i think it is as i cannot find it!!! I do not know how this has happened~!!! I have important bookmarks that i want to recover, please tell me how i can recover my bookmarks. Also i went to profile manager and this appeared: Firefox cannot use the profile "default" because it is in use. To continue, close the running instance of Firefox or choose a different profile. Why does this happen??? Please help me recover my bookmarks!!!!! == This happened == Every time Firefox opened == Ok i have no idea what the heck happened.... I didn't touch any profile page or wateva thing. I just clicked on my firefox icon and it din work!!!!!! == == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; eSobiSubscriber 2.0.4.16; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

Alle antwoorden (2)

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Hello Anno.

Hopefully this support article is what you need:

https://support.mozilla.com/en-US/kb/Firefox+will+not+start

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