Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Firefox not updating

  • 2 antwoorden
  • 0 hebben dit probleem
  • Laatste antwoord van Paul

malcolmmcp
malcolmmcp
more options

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Firefox keeps reminding me that updates are available. I download and it says its installing but it doesn't seem to update. I have tried closing Firefox before running the installation but it makes no difference. I am on 125.02 at the moment.

Alle antwoorden (2)

James
James
  • Top 25 Contributor
  • Moderator
more options

Do you have NordVPN? as their web protection feature is affecting Firefox updates due to NordVPN having *.mozilla.org urls in block list for some reason and they have yet to fix this.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-auto-update-issues

Behulpzaam?

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

Behulpzaam?

Een vraag stellen

U moet zich aanmelden bij uw account om op berichten te antwoorden. Stel een nieuwe vraag als u nog geen account hebt.