Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

No Internet Connection comes & goes

  • Geen antwoorden
  • 0 hebben dit probleem
  • 5 weergaven
more options

The past couple weeks while I'm trying to use Firefox on windows 10 desktop, it will out of the blue come up with No Internet Connection. Sometimes it happens within 5 min. or up to 30 min. On the rare occasion I am able to view my new emails & links w/o a problem. The automatic update was done a few days ago but didn't really seem to make that much difference. The lights on modem continue green & router is orange for normal. So I know it is not my service provider. Besides I can use internet on Edge w/o a problem. However I have used Firefox for years & really like it. I'm not much of a techie person, so simple explanation/fix on my issue would be much appreciated. Thanks in advance for your help.

The past couple weeks while I'm trying to use Firefox on windows 10 desktop, it will out of the blue come up with No Internet Connection. Sometimes it happens within 5 min. or up to 30 min. On the rare occasion I am able to view my new emails & links w/o a problem. The automatic update was done a few days ago but didn't really seem to make that much difference. The lights on modem continue green & router is orange for normal. So I know it is not my service provider. Besides I can use internet on Edge w/o a problem. However I have used Firefox for years & really like it. I'm not much of a techie person, so simple explanation/fix on my issue would be much appreciated. Thanks in advance for your help.