Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

changes since most recent firefox update

  • 4 antwoorden
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van FredMcD

more options

I cannot get century link email (I get century link) or MSN Outlook since this morning's firefox update. I can get gmail.

I cannot get century link email (I get century link) or MSN Outlook since this morning's firefox update. I can get gmail.

Alle antwoorden (4)

more options

It's working now,

more options

If the problem returns,

Please explain the problem in detail. What happens? What are the exact error messages?

more options

Nothing happens There were no error messages, just the little circle going around for hours.

more options

Is the internet working otherwise? Just the same, have your ISP test your service.


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}


A big issue of late is;

jscher2000 said

Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.

bg07901 said

After consulting with WebRoot, they advised this was a known issue. The fix was to remove and reinstalled the WebRoot application.