Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Learn More

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

connection limits

more options

I have 10 different devices but they aren't all used at the same time. So does the 5 device limit mean that only 5 devices can be used (registered to be used) or does it mean that only those 5 registered devices can be used at any given time but if I shut one down a 6th device could then be connected?

I have 10 different devices but they aren't all used at the same time. So does the 5 device limit mean that only 5 devices can be used (registered to be used) or does it mean that only those 5 registered devices can be used at any given time but if I shut one down a 6th device could then be connected?

Gekozen oplossing

Hello,

Unfortunately, we are unable to increase the limit of devices allowed on a single subscription. It may be something we can look for in the future.

Your other option is to revoke permission from the 5th device and add it to the 6th one, but you'd have to do it every time you rotated between them.

I hope you find this helpful,

Dit antwoord in context lezen 👍 1

Alle antwoorden (1)

more options

Gekozen oplossing

Hello,

Unfortunately, we are unable to increase the limit of devices allowed on a single subscription. It may be something we can look for in the future.

Your other option is to revoke permission from the 5th device and add it to the 6th one, but you'd have to do it every time you rotated between them.

I hope you find this helpful,