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I downloaded the new Firefox this morning and now I can't access webpages.

  • 2 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van FredMcD

hakola
hakola
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Can you give a link for the previous download so I can go back to what works, please.

Can you give a link for the previous download so I can go back to what works, please.

Alle antwoorden (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Hi hakola, sorry to hear about this problem. Are you getting specific error messages, or blank pages, or... what are you seeing in your Firefox?

Also, in case you didn't see this article:

FredMcD
FredMcD
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Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}