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Master password not remembered

  • 2 antwoorden
  • 1 heeft dit probleem
  • 8 weergaven
  • Laatste antwoord van cor-el

Ieke27
Ieke27
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Every time I open Firefox it asks me for my master password. I have read a lot of forums but nothing has worked. I do not use sync or Windows 10 sync, I doubled checked to make sure they are both off. I have refreshed Firefox to default settings and used with no add ons. The only security software I use is Comodo and I have looked all over for any settings that will effect firefox's memory. Since Firefox won't keep a master password even in default mode I'm thinking its outside Firefox and the only thing that comes to mind is Comodo. I really don't want to remove Comodo and then have to set everything back up. I have quit Comodo but its the same thing.

thank you for any help, this has been driving me crazy!!

Every time I open Firefox it asks me for my master password. I have read a lot of forums but nothing has worked. I do not use sync or Windows 10 sync, I doubled checked to make sure they are both off. I have refreshed Firefox to default settings and used with no add ons. The only security software I use is Comodo and I have looked all over for any settings that will effect firefox's memory. Since Firefox won't keep a master password even in default mode I'm thinking its outside Firefox and the only thing that comes to mind is Comodo. I really don't want to remove Comodo and then have to set everything back up. I have quit Comodo but its the same thing. thank you for any help, this has been driving me crazy!!

Alle antwoorden (2)

·´¯`·...¸>-)))º> ~dbben
·´¯`·...¸>-)))º> ~dbben
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In your FF, there is a PW library that stores your log-ins for websites and their passwords.

So i think the message that is annoying you, results from you visiting a website and there is a digital expectation for a log in and then a subsequent pw to be entered.

Therefore double check your FF options for Security&Privacy, to ensure the settings are tweaked to your liking(s)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you using Sync as this is a possible reason to ask for the Primary Password on startup ?

This is because the credentials to login to the Sync account are stored in the Password Manager and you need to enter the Primary Password to unlock the passwords.

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